Terms of service

1. Overview

This website is operated by Hickory & Lace. Throughout the site, the terms “we,” “us,” and “our” refer to Hickory & Lace. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service, including all policies referenced herein.

By using this site, you confirm that you are at least the age of majority in your state of residence.

2. Online Store Terms

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction. Any breach of these terms may result in termination of services.

3. Product Information & Availability

We make every effort to display product details, pricing, and images as accurately as possible. However, colors and appearance may vary depending on your device.

All products are subject to availability. We reserve the right to limit quantities, discontinue items, or modify offerings at any time without notice.

Some items may be fulfilled and shipped by third-party suppliers, and items may ship separately.

4. Pricing & Payment

All prices are listed in U.S. dollars and are subject to change without notice.

We reserve the right to refuse or cancel any order due to availability issues, pricing errors, or suspected fraud.

Payment must be received in full before orders are processed or shipped.

5. Shipping Policy

Orders are processed within 1–3 business days.

Shipping times may vary depending on product availability and fulfillment location. Some items may ship separately.

Tracking information will be provided once your order ships.

Hickory & Lace is not responsible for delays caused by shipping carriers, weather, or circumstances beyond our control.

6. Returns & Store Credit Policy

We accept returns for store credit only within 14 days of delivery.

Returned items must be:

Unworn
Unwashed
In original condition with tags attached

Customers are responsible for return shipping unless the item arrives damaged or incorrect.

Final sale items are not eligible for return or exchange.

Store credit has no expiration date and will be issued once the return is received and inspected.

7. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos so we can review and resolve the issue appropriately.

8. Third-Party Services

Some products may be fulfilled or shipped by third-party vendors. Hickory & Lace is not responsible for the practices, content, or services of any third-party provider.

9. Intellectual Property

All content on this site — including images, logos, graphics, text, and branding — is the property of Hickory & Lace and may not be copied, reproduced, or used without written permission.